After much uproar regarding the poor performance of “Cyberpunk 2077,” Sony is removing the game from the PlayStation Store and will offer full refunds.
In a statement released on Thursday, Sony wrote:
SIE strives to ensure a high level of customer satisfaction, and we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store and want a refund. Please visit the following link to initiate the refund: https://t.co/DEZlC0LmUG.
— Ask PlayStation (@AskPlayStation) December 18, 2020
Sony, the company that owns and operates PlayStation, announced late Thursday that it would offer refunds to people who purchased Cyberpunk 2077 and remove what had been one of the year’s most highly anticipated video games from its online store, after a week of negative reviews and criticism from users over its poor performance. In a statement on PlayStation’s website, Sony said it would offer full refunds to users who purchased the game through the PlayStation Store. Cyberpunk 2077, the company said, would also be removed from the store until further notice. The game retails for $59.99, and its developer, CD Projekt Red, had touted receiving eight million pre-orders of the game.