Yelp’s platform is known for people leaving reviews about different establishments across the world.
While many take to Yelp to leave reviews for restaurants, many utilize the platform to point out service features and issues. Now, Yelp has added a new feature that alerts users about reports of racist behavior at a business. Yelp took to Twitter to speak on the new feature, saying:
Today, we’re announcing a new consumer alert to stand against racism. In the last few months, we’ve seen that there is a clear need to warn consumers about businesses associated with egregious, racially-charged actions to help people make more informed spending decisions.
— Yelp (@Yelp) October 8, 2020
Communities have always turned to Yelp in reaction to current events, and our User Operations team already places alerts on business pages when we notice an unusual uptick in reviews that are based on what someone may have seen in the news, rather than on a first-hand experience.
— Yelp (@Yelp) October 8, 2020